Refunds & Returns:
If you have received goods that you did not order or were supplied incorrectly please notify us immediately.
Returns will only be accepted if returned within 14 days of receipt of purchase.
Cold Krush Store/Gallery will only accept returns for the following: Goods damaged or faulty prior to delivery, goods supplied incorrectly, or if goods vary from the description on the website.
We do not refund shipping costs but we will however cover the cost involved with the return of goods if the items are returned as a result of our error.
Any items being returned to Cold Krush Store/Gallery are delivered at the owners risk.
Cold Krush Store/Gallery will not take responsibility for any lost or damaged items during the delivery process or if the items are delivered to the incorrect address.